Cancellation Policy

Effective Date: [07/08/2025]

At WE 10 MART, we understand that sometimes plans change. Our Cancellation Policy outlines the terms under which you can cancel an order and how we handle such requests.

1. Order Cancellation Timing

You can cancel your order under the following conditions:

• Before Dispatch:
  Orders can be cancelled within 1 hour of placing the order or before the order is dispatched from our store.

• After Dispatch:
  Once an order is packed and dispatched, cancellations are not allowed. You may instead request a return after receiving the order, depending on the Return Policy.

2. How to Cancel an Order

To cancel your order, please contact us immediately with your order details:

📧 Email: contact@we10mart.com
📞 Phone: 9992951010

Please provide:

• Your name

• Order ID

• Contact number

• Reason for cancellation

3. Refund on Cancelled Orders

• If your cancellation is approved and the payment has already been made, a full refund will be processed to your original payment method.

• Refunds may take 5–7 business days to reflect in your account.

4. Cancellation by WE 10 MART

WE 10 MART reserves the right to cancel an order due to:

• Unavailability of the product

• Inaccurate pricing or technical issues

• Failure to verify delivery or payment information

In such cases, the customer will be notified, and a full refund will be processed.

5. Special Offers and Promotions

Orders placed during special promotions, offers, or discounts may have different cancellation terms. Please check offer-specific terms before placing such orders.

6. Contact Us

If you have any questions regarding your order or this cancellation policy, feel free to contact us:

📧 Email: contact@we10mart.com
📞 Phone: 9992951010

Thank you for choosing WE 10 MART. We value your business and are committed to providing a reliable and convenient shopping experience.